- After placing an order through our site, you will receive an e-mail from us acknowledging that we have received your order.
- Any items out of stock will be notified to you, and you will be given the choice to keep the item on back order until stock becomes available, to select an alternative product, or to cancel the item for a refund.
- Please note any orders for shipping outside of Europe can and will incur extra carriage costs which will be advised by our sales team prior to shipping.
- Once your order is completed and packed, it will then be sent through either:
- Royal Mail 1st Class (orders up to £50.00 and less than 2.5kg)
- Royal Mail Recorded Delivery (orders over £50.00 and less than 2.5kg)
- Royal Mail International Sign For (orders outside of the UK and less than 2kg)
- TNT UK Next Day (orders over 2.5kgs)
- TNT International (orders over 2kgs)
Our delivery costs are as follows:
- Standard Delivery (orders under £50.00) – £5.95. Between 2-3 working days but is not guaranteed.
- Standard Delivery (orders over £50.00) – Free. Between 2-3 working days but is not guaranteed.
- Express Next Day Delivery (all orders) – £9.95.
For more help on the above delivery terms please contact us.